Shipping time depends on the method chosen. Air cargo typically takes 3-7 business days, while sea cargo takes approximately 20-45 days depending on the port of origin in China and final destination in Uganda.

Required documents typically include: Commercial Invoice, Packing List, Bill of Lading (B/L) or Airway Bill, Certificate of Origin, Import Declaration Form, and any specific permits or licenses required for your cargo type.

Yes! Customs clearance is one of our core services. Our experienced customs brokers handle all import/export documentation, tariff classification, duty calculations, and regulatory compliance.

Absolutely! We provide real-time cargo tracking for all shipments. Once your cargo is dispatched, you'll receive a unique tracking number that you can use on our tracking page.

Yes, we offer complete door-to-door delivery service. This includes pickup from your supplier in China, transportation to the port, ocean/air freight, customs clearance, and final delivery to your specified address in East Africa.

We serve Uganda (primary), Kenya, Tanzania, Rwanda, Burundi, South Sudan, and the Democratic Republic of Congo (DRC).

Shipping costs are calculated based on weight and volume of cargo, shipping method (sea, road or air), origin and destination, type of goods, and any special handling requirements. We offer transparent pricing with no hidden fees.